Nailing Our Spot at the Top of the Sales Tools- DiscoverOrg Ranked #1 in Customer Satisfaction
This week DiscoverOrg wants to reach out and extend a HUGE thank you to our loyal customers and everyone who has been a part of our continuous growth year after year. We are overwhelmed by the response of our customers, and are excited to announce that we have been ranked #1 in customer satisfaction for Sales Intelligence Solutions on G2 Crowd. We are pleased to be classified as a Leader in Sales Intelligence products, meaning we have substantial scale, market share, and global support and service resources.
With 2013 being our biggest year ever, and Q1 of 2014 being our biggest quarter ever, DiscoverOrg is excited that our growth has translated into customer satisfaction and created the opportunity for us to listen to what our customers are asking for. We’re proud of the close relationships we have built with our clients, and aim to foster these relationships even more in the future.
How G2CROWD Works:
G2 Crowd compares business software and services based on authentic, user-submitted ratings offering unbiased feedback monitored to preserve the integrity of reviews. With over 350 reviews on G2 Crowd, we’re confident that our reviews show an accurate depiction of how our customers really feel about us and the sales tools we offer. We’re honored to have earned G2 Crowd’s highest customer satisfaction rating for its sales intelligence solution, besting 12 other sales intelligence products.
See How We Stack Up:
What Users Are Saying:
- “DiscoverOrg has proven to be invaluable to me. It is an everyday part of my prospecting process.” – Cicely Soeun
- “DiscoverOrg saves me hours of research daily. Integrates with our CRM and makes finding the right prospects easy.” – Aaron Stoermann
- “Selling without DiscoverOrg = running without shoes. I always have it open and NEVER make a cold call as a result.” – William Kilmartin
- “DiscoverOrg, in a year, has changed the way we approach day-to-day sales. No more spending time searching for the correct contacts and deciphering what technology they are using. We get the correct contact and technology every time, allowing us to be much more focused in our marketing efforts. DiscoverOrg excels at providing the correct information and contacts.” – Tom Powers
Your success is our success. And vice versa:
We see ourselves as a partner, and we hope our clients do too. We are extremely confident that our extensive database, which includes contact information for 350,000 executives and decision makers at 17,000 organizations, will satisfy your needs. However, if you find that we don’t have your target account profiled yet, we’re more than happy to do on demand research for you. Let us know what you’re looking for; our team of 85+ researchers will work to make it happen for you.
In order to provide our clients with the best customer service possible, we’re working to expand our Client Success Management (CSM) team to meet our growing client base. Our goal is to always maintain a low client-to-CSM ratio, this way we’re always available to our users and continue to hold our place as a top ranked sales tool.
Already a client and want to know more about Red Alerts? Org Charts? Triggers? Everyone uses our sales tools differently, and for different purposes. We’re here daily, ready to help you learn more about our solutions in order to get the biggest benefit. Our Help Site provides extensive information on all these and many more products if you want to review at your leisure.
We’re not about glamour and glitz, we’re about making a product that is easy to use and provides real value and ROI on the investment. We’re listening to our customer responses; these responses have played a large part in most of our new products like Marketo Webhooks for DiscoverOrg and enhancements like our Salesforce.com 3.2 native app. In fact, we have a lot of exciting new features in the works. Stayed tuned to hear more.
Once again, we’d like to thank our clients for their continuous support and feedback, and for helping us climb to the top. We’re proud to be G2 Crowd’s #1 Sales Intelligence Solution.