Get the latest tips on client and customer success and retention strategies.
What does it look like to implement Account-Based methods for Customer Success? While there are nuances, some traditional hurdles still apply.Read full post
To help you get a better sense for what’s offered in DiscoverOrg’s Education Portal, we sat down to talk with Sandra Elliot, Director of Learning at DiscoverOrg.Read full post
Turning the corner from “account management” to “customer success” is a formidable challenge.Read full post
Lowering your churn rate will help your business become more successful. You will place less of a burden on the sales team to find new clients if you can hold on to the ones you already have. A 2011 survey by Pacific Crest suggests that about 70% of SaaS companies maintain annual churn rates ofRead full post