Client Success

Get the latest tips on client and customer success and retention strategies.

Overcome Cold Call Objections

3 Tips to Overcome Cold Call Objections

Cold-calling prospects gets a bad rap. Ultimately, cold calling is an invaluable skill; so, don't ignore it simply due to technological conveniences.

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Coachin Culture: Growing Roots by David Sill

Coaching Culture: Putting Down Roots

Coaching is absolutely clutch. It’s gotta be there. It can’t take days off. It requires executive level sponsorship and involvement.

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Customer Training for DiscoverOrg Clients | An Interview on the Education Portal

Class is in Session: An Interview with Our Corporate Education Guru

To help you get a better sense for what’s offered in DiscoverOrg’s Education Portal, we sat down to talk with Sandra Elliot, Director of Learning at DiscoverOrg.

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DiscoverOrg Customer Success Drives Revenue

Your Customer Success Team: Useless Caboose or Recurring Revenue Engine?

Turning the corner from “account management” to “customer success” is a formidable challenge.

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Expand Into Large Accounts Using Sales Intelligence | Discoverorg

4 Steps to Expanding into Large Accounts

The technology field in particular is moving fast, meaning organizations that want to keep up are doing the same. That’s why IT staffing firms need to be agile and adaptive in their plans to expand into larger accounts.

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Boaz Blog DiscoverOrg

Guest Blog From Boaz Amidor: How to Fight High Churn Rates

Lowering your churn rate will help your business become more successful. You will place less of a burden on the sales team to find new clients if you can hold on to the ones you already have. A 2011 survey by Pacific Crest suggests that about 70% of SaaS companies maintain annual churn rates of

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