DiscoverOrg Invests in Customer Education and Training
New Education Portal designed to enhance the user experience
Vancouver, Wash. – Feb. 9, 2016 – DiscoverOrg, a leader in sales intelligence, introduced a new training-focused Education Portal to enrich the customer experience on Monday. Platform users will have immediate access to instructor-led training courses on the following topics:
- Getting Started With DiscoverOrg
- Advanced Search Techniques
- DiscoverOrg for Sales
- DiscoverOrg for Marketing
- DiscoverOrg for Recruiting
- DiscoverOrg for Salesforce® App
- Leveraging OppAlerts by DiscoverOrg
- Webhooks for Marketo and HubSpot
Training is designed to help customers navigate the DiscoverOrg platform to improve their job performance. Users can learn how to create searches, get email alerts, append lead data, score leads, and more.
“Customer satisfaction is at the core of our success,” says David Sill, Senior VP of Customer Success at DiscoverOrg. “We want to show our customers how to get the most out of our platform, to earn the right to grow alongside them, and be a partner in their sales, marketing or recruiting success. ”
Platform users can access the Education Portal while logged into the DiscoverOrg platform or login directly using their existing DiscoverOrg credentials. Beyond instructor-led trainings, the portal will include e-learning modules with webinars, videos and articles by April.
“Our ultimate goal is to empower sales efficiency and effectiveness,” says Sill. “And we feel that one of the best ways we can achieve that objective is by providing comprehensive training on the tool and partnering with users to develop core competencies.”
DiscoverOrg intends to expand its education services in 2016, with plans to implement more courses and certifications. Learn more about DiscoverOrg’s commitment to Customer Success at www.discoverorg.com.
DiscoverOrg is the leading sales and marketing intelligence tool used by the top technology vendors, staffing companies and consultants targeting IT, Finance, and Marketing departments of Fortune-ranked, MidMarket, and SMB companies in North America and Europe. Offered in the form of a constantly refreshed database, DiscoverOrg specializes in mapping out the org charts, including verified email addresses, direct-dial phone numbers, reporting structure, new projects & initiatives, and technology installed base. Each of the decision makers in the DiscoverOrg database are updated and refreshed by the company’s team of in-house researchers at least once every 90 days, enabling customers to reach the right person at the right company with the right message. For more information, please visit www.discoverorg.com.