DiscoverOrg Names David Sill Senior Vice President of Customer Success
Seasoned sales professional will spearhead customer service initiatives to help clients derive maximum value from DiscoverOrg platform
Vancouver, Wash. – Sept. 3, 2015 – DiscoverOrg (www.discoverorg.com), the leading sales and marketing intelligence solution, has appointed David Sill as the company’s senior vice president of customer success.
Sill brings more than 15 years of experience in sales and marketing to this new position, where he will ensure that customers improve operational efficiencies and maximize their investment in the DiscoverOrg platform. Once named one of the top 25 most influential inside sales professionals by AA-ISP, Sill has helped both smaller start-ups and established sales teams leverage the power of effective storytelling.
“David is a respected leader in the sales industry whose accomplishments have driven the success of dozens of organizations,” said Henry Schuck, CEO of DiscoverOrg. “Under his leadership, we’ll put a greater emphasis on consulting our customers on best practices for inside sales, sales development, account based marketing and field marketing, an initiative that will play a large role in our success moving forward.”
The customer success team is responsible for enhancing the quality of service and support initiatives and leading customer advocacy programs within DiscoverOrg. Sill will seek to facilitate regular product training and feedback opportunities for customers, maintain high levels of user satisfaction, and increase account retention.
Previously, Sill was the director of inside sales for Zyme Solutions, where he launched the company’s first inside sales function. Sill also worked for PC Helps Support, Inc. (now known as Vitalyst), where he was a DiscoverOrg customer. In this role, he built a sales engine that posted 14 consecutive years of high-margin, YoY revenue growth from inside sales, including two private equity-sponsored liquidity events and one dividend recapitalization.
Sill holds an MBA from Villanova University, a bachelor’s degree in English writing and communications from the University of Pittsburgh and a Doctor of Law degree from The Dickinson School of Law.
For more information about DiscoverOrg’s leadership team and the company’s recent acquisition of iProfile, visit www.discoverorg.com.
DiscoverOrg is the leading sales and marketing intelligence tool used by the top technology vendors, staffing companies and consultants targeting IT, Finance and Marketing departments of Fortune-ranked, Mid-Market and SMB companies in North America and Europe. Offered in the form of a constantly refreshed database, DiscoverOrg specializes in mapping out the org charts, including verified email addresses, direct-dial phone numbers, reporting structure, new projects and initiatives and technology installed base. Each of the decision makers in the DiscoverOrg database are updated and refreshed by the company’s team of 100+ in-house researchers at least once every 90 days, enabling customers to reach the right person at the right company with the right message. For more information, please visit www.discoverorg.com.