Alongside the most accurate B2B data in the industry, we’ve assembled a dedicated team that’s 100% committed to customer success.
Their mission? To provide strategic guidance and support so that each DiscoverOrg customer blows past their growth goals, quarter after quarter.
MEET YOUR CUSTOMER SUCCESS TEAM
Strategy. Training. Technical support. As a DiscoverOrg customer, your account gets a dedicated team to help ensure ROI, adoption, and strategy alignment, throughout your subscription. This includes a dedicated Customer Success Manager, Customer Development Representative, Learning & Development Manager, and Integration Engineer – all focused on making you and your team work smarter and win big.
What are your growth goals? What campaigns and programs do you already have in place? Where are you seeking to improve efficiencies? Your dedicated team will evaluate your needs and objectives, help hone strategy, identify success metrics, and provide ongoing support. From initial setup to onboarding, integration, and strategic training - you’ve got a team behind you, win after win after win.
We’ll get your team trained and ready to rock with DiscoverOrg. For starters, we’ll show you how to navigate the platform and integrate DiscoverOrg’s deep, accurate data into your systems, so you get the most from the platform. Does your team need help exploring a specific platform feature? We’re here. How about general best practices for account-based campaigns, cold-call plays, or email marketing tips? Yep, we’re here for that, too.
Customer Technical Support
Need help troubleshooting a CRM integration? Have a technical request? Our experienced technical support staff has it covered. We’re available at 917-283-9770 to get you through any product- or account-related challenge.
More Free Support for Customers
A dedicated team isn’t the only way we support your growth. A DiscoverOrg subscription gets you free access to a slew of knowledge and resources to slash downtime, develop your own professional skills, and get your teams in front of the right prospects, pronto.
- Instructor-Led Training taught by in-house trainers with 35+ years of combined experience
- Live Webinars for real-time interaction with our top sales and marketing leaders
- On-Demand Webinars covering years of tips, tricks, and best practices for growthbound success
- DiscoverOrg University, a 24/7 learning management system filled with trainings and tutorials
- DiscoverOrg Certification for professionals to master the art and science of sales and
marketing while developing DiscoverOrg platform expertise