OUR MISSION

Our mission is to help our customers succeed using DiscoverOrg intelligence. The Customer Success Organization consists of over 40 team members who have the experience, skills, and training to help customers master the system and elevate sales, marketing, & staffing expertise.

The CS Organization challenges our customers to excel by providing their teams with the skills to not only leverage DiscoverOrg, but to grow professionally through programs such as TiLT(link this) and our Learning & Development Training Courses.

Customer Success Manager

The CSM will be your point person through the course of your subscription with DiscoverOrg. From day one they will work with you to identify your goals, and help put the metrics in place to track success.

Through initial onboarding, technical integration set up ,and strategic training sessions your CSM will be there to help you achieve your goals.

Learning and Development

The Learning & Development team at DiscoverOrg is responsible for the training and development of all our customers and end-users. This includes helping you navigate our platform and having strategic conversations about how best to use the platform to fit your individual and company needs.

Along with your Customer Success Manager and the team in Customer Support, the Learning & Development team is here to be your partners in success.

Customer Success Support

This team provides Tier 1 and Tier 2 technical support and resolve customer requests . They also provide professional services relating to software integrations and account customization.

Provide technical and feature assistance to our clients on the DiscoverOrg database to ensure adoption of best practices

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© 2017 DiscoverOrg, All Rights Reserved
© 2017 DiscoverOrg, All Rights Reserved
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